Frequently Asked Questions

The English Life Academy is an online learning community offering live small-group English classes, pre-recorded courses, and interactive learning materials (e.g. webinars, challenges, quizzes) to help students improve fluency, pronunciation, grammar, and more.

At The English Life Academy, we have built something that goes far beyond just online English lessons. Here is what truly sets us apart: • Small Group Sizes: Our live classes are limited to just 4 students, so you get personalised feedback, real speaking time, and genuine progress in every session. • Exceptional Native Teachers: Every single teacher is carefully selected, fully vetted, and trained by us. They are all experienced, native English speakers from the UK, Canada, the US, or South Africa, and they genuinely care about your growth. • Tailored Learning: After you join, we offer a free 1:1 consultation to understand your level, your goals, and how you learn best, so we can guide you on the ideal path. • Flexibility That Works for You: Classes run multiple times a day, so you can fit your learning around your life. Not the other way around. We do not believe in generic lessons or random tutors. We believe in real teaching, real relationships, and real results. This is not just about finding a teacher; it is about joining a complete, professional English-learning environment designed to help you grow with confidence and clarity.

Your membership gives you access to: ✅ Live classes with native teachers ✅ Pre-recorded lessons & interactive exercises ✅ A community of like-minded learners ✅ Personalised support & progress tracking ✅ and much more

Our teachers are native English speakers with years of experience. Currently, our team includes Emma (UK), Xante (South Africa), Benjamin (UK), Bethany (Canada), Stephania (UK) and Carla (South Africa).

Of course! Every Academy member can send us a private message whenever they have a question. You can also use our community chat forum to share any doubts you might have as other members can also help you or learn from your questions. We put a lot of effort into understanding your needs and are always open for having a chat with you to help you personalise your learning experience. This is also the reason why we have a call with every new member, to understand how we can help them and be there for them if they have any questions or doubts.

We do not offer refunds once a membership has started, but you can pause or adjust your membership if needed.